Terms of Service

1. Accepting these terms

These terms apply when you browse nexlyr.solutions and when you engage Nexlyr Solutions ("we", "us") of Karachi, Sindh, Pakistan for any work.

Where we send you a separate written quotation or project agreement, that document takes precedence over anything here that contradicts it. These terms fill the gaps.

2. Using this website

You are welcome to browse, read and share this site. You may not scrape it at scale, copy its design or copy its written content for a competing service, attempt to break into any system behind it, or submit the contact form with false details or automated tools.

Everything on this site — the writing, layout, code, logo and the project mockups — belongs to us or to our clients. Client names and logos appear with their permission and remain their property.

The assistant chat on this site gives general answers and is not a quote. Nothing on this website is a binding offer until we put a price in writing.

3. Quotes and scope

We do not publish price lists. After a conversation about what the site or system actually has to do, we send one fixed price and one timeline in writing.

4. Payment

• 50% deposit before work starts
• 50% on completion, before the final files or the live deployment are handed over
• Longer projects may be split into milestones, set out in the quote
• Prices are in PKR unless the quote states another currency
• Any bank charges, currency conversion or transfer fees are yours

Invoices are due within 7 days. If an invoice is more than 14 days overdue we may pause work and withhold delivery until it is settled. We would rather talk to you than do that, so if cash flow is tight, tell us early.

Recurring services — ads management, social media, maintenance — are billed monthly in advance.

5. Timelines

Every quote carries a realistic timeline, and we work to it. Timelines assume you supply content, feedback and approvals reasonably promptly.

Delays caused by waiting on content, logins, or sign-off push the delivery date by at least the length of the wait. If a project goes quiet on your side for more than 60 days, we may treat it as paused and re-quote the remaining work at current rates.

6. Revisions

Each project includes a stated number of revision rounds — normally two for design work and three for logo work, confirmed in your quote.

A revision means refining what was agreed. Changing direction entirely, rebuilding an approved page, or adding features is new work and gets its own price. Revisions requested after final delivery and sign-off are billed hourly.

7. Who owns what

Before final payment clears, everything we have produced remains ours.

We keep the right to reuse the underlying techniques, components and general know-how — that is how any studio works. We will never reuse your content, your branding, your data or anything specific to your business.

Third-party items in a project — fonts, stock images, plugins, paid libraries — stay under their own licences. We will tell you what is in there and what it costs.

Showing the work

We may display completed work in our portfolio and on social media unless you ask us in writing not to. Tell us and we will keep it private, no argument.

8. Hosting and third-party services

Unless the quote says otherwise, hosting, domains, database plans and any paid third-party services are registered in your name and billed to you directly. We will set them up and configure them for you.

We do not control those providers and cannot be responsible for their outages, price changes or policy changes. Where we manage an account on your behalf, we do so as your agent and you remain the owner.

9. Support after launch

• Genuine bugs — something we built not working as specified — are fixed free for 30 days after launch
• Beyond that, or for new features, content changes and third-party breakage, we quote or bill hourly
• Ongoing maintenance is available as a separate monthly arrangement

Problems caused by someone else editing the code, a hosting change, an expired domain or a third-party service breaking are not covered by the free window, though we will always help you sort them out.

10. Marketing, ads and social work

For paid advertising we run campaigns on your own ad account, so the account, the data and the audiences stay yours. Ad spend is paid by you directly to Meta or Google and is separate from our management fee.

We optimise honestly and report accurately, but no agency can guarantee a specific number of leads, a cost per lead, follower growth or a search ranking. Platforms change their rules and algorithms without notice. Anyone promising you guaranteed positions is guessing.

Basic SEO ships with every site we build. SEO results build over months, not days, and depend on competition, domain age and factors outside anyone's control.

11. What we need from you

• Content, images and logins supplied in reasonable time
• Confirmation that you have the right to use everything you send us — text, photos, fonts, logos
• One named person who can actually approve things
• Feedback gathered into one round rather than sent in fragments

You indemnify us against claims arising from material you supplied that turned out not to be yours to use.

12. Cancellation

Either side may cancel a project in writing. If you cancel, the deposit is non-refundable and you pay for work completed up to that point; we hand over what has been built and paid for.

If we cancel — which we would only do for non-payment, abusive conduct, or being asked to build something unlawful — we refund anything paid for work not yet done.

Monthly services can be cancelled with 30 days written notice either way.

13. Liability

We build carefully and test properly, but no software is flawless and no site is immune to what the wider internet does. Work is delivered as described in the quote, not with a warranty of perfection.

Our total liability for any claim is limited to the amount you paid us for the specific piece of work concerned. We are not liable for indirect losses — lost profit, lost data, lost business or reputational harm.

Nothing here limits liability for fraud or for anything that cannot lawfully be limited.

Keeping current backups of a live site is your responsibility unless you are on a maintenance plan that includes them.

14. Governing law and changes

These terms are governed by the laws of the Islamic Republic of Pakistan, and the courts of Karachi have jurisdiction over any dispute.

Before anyone reaches for a lawyer, both sides agree to genuinely try to settle the matter by talking.

We may update these terms; the version live on this page at the time you engage us is the one that applies to your project. If one clause turns out to be unenforceable, the rest still stands.

How we handle your data is set out separately in our Privacy Policy.

15. Contact